Customer Care

We're Here to Help

At OBSYRN, your satisfaction is our priority. Our customer care team is dedicated to providing you with exceptional service and support.

Contact Us

Need assistance? We're here for you:

  • Email: info@obsyrn.co.uk
  • Response Time: Within 24 hours
  • Hours: Monday - Friday, 9:00 AM - 5:00 PM GMT

Frequently Asked Questions

Shipping & Delivery

How long does delivery take?
UK orders typically arrive within 3-5 business days, For international orders is between 5-8 Business days. 

Do you offer free shipping?
Yes! We offer free standard shipping on UK orders over £45

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in original packaging.

How do I start a return?
Contact our customer care team at info@obsyrn.co.uk with your order number and we'll guide you through the process.

Orders & Payment

Can I modify my order?
Please contact us immediately at info@obsyrn.co.uk. We'll do our best to accommodate changes before your order ships.

What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, and Shop Pay.

Track Your Order

Once your order ships, you'll receive a tracking number via email. Use this to monitor your delivery status.

Need More Help?

Can't find what you're looking for? Don't hesitate to reach out. Our friendly customer care team is always happy to assist you.